ASHTON UNITED FOOTBALL CLUB

Privacy Notice – 1/2

ASHTON UNITED FOOTBALL CLUB ("we", "our", "us") take your privacy very seriously. 

This Privacy Notice sets out how we use and look after the personal information we collect from you. We are the data controller, responsible for the processing of any personal data you give us. We take reasonable care to keep your information secure and to prevent any unauthorised access to or use of it.

What personal data we hold on you

Personal data means any information about an individual from which that individual can be identified. 

We collect, use, store and transfer some personal data of our participants [and their parents or guardians], and other Club members.

 

You provide information about yourself when you register with the Club, and by filling in forms at an event or online, or by corresponding with us by phone, e-mail or otherwise. 

The information you give us may include your name, date of birth, address, e-mail address, phone number, gender, and the contact details of a third party in the case of emergency. We may also ask for relevant health information, which is classed as special category personal data, for the purposes of your health, wellbeing,welfare and safeguarding. Where we hold this data it will be with the explicit consent of the participant or, if applicable, the participant’s parent or guardian.

Where we need to collect personal data to fulfil Club responsibilities and you do not provide that data, we may not be able honour or administer your membership. 

Why we need your personal data

We will only use personal data for any purpose for which it has been specifically provided.

The reason we need participants’ and members’ personal data is to be able to run the football club and arrange matches; to administer memberships, and provide the membership services you are signing up to when you register with the club. Our lawful basis for processing your personal data is that we have a contractual obligation to you as a participant or member to provide the services you are registering for.

Personal data that is shared and more importantly needed is listed and may not be limited to the following:-

Who we share your personal data with

When you become a member of the Club, your information, if you are a coach or volunteer will be or if you are another participant may be (depending upon which league(s) your team plays in) entered 

Privacy Notice – 2/2

onto the Whole Game System database, which is administered by the FA. We also pass your information to the County FA and to leagues to register participants and the team for matches, tournaments or other events, and for affiliation purposes.

We may share your personal data with selected third parties, suppliers and sub-contractors such as referees, coaches or match organisers. Third-party service providers will only process your personal data for specified purposes and in accordance with our instructions.

We may disclose your personal information to third parties to comply with a legal obligation; or to protect the rights, property, or safety of our participants, members or affiliates, or others. 

The Club’s data processing may require your personal data to be transferred outside of the UK. Where the Club does transfer your personal data overseas it is with the sufficient appropriate safeguards in place to ensure the security of that personal data.

Protection of your personal data

We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used or accessed in an unauthorised way, altered or disclosed. 

How long we hold your personal data

We keep personal data on our participants and members while they continue to be a participant or member or are otherwise actively involved with the Club. We will delete this data 12 months after a participant or member has left or otherwise ended their membership or affiliation, or sooner if specifically requested and we are able to do so. We may need to retain some personal data for longer for legal or regulatory purposes. The personal data that is stored on Whole Game System is subject to their privacy policy so we advise you review that policy together with this notice. If you would like your personal data to be deleted from Whole Game System then please contact them.

Your rights regarding your personal data

As a data subject you may have the right at any time to request access to, rectification or erasure of your personal data; to restrict or object to certain kinds of processing of your personal data, including direct marketing; to the portability of your personal data and to complain to the UK’s data protection supervisory authority, the Information Commissioner’s Office about the processing of your personal data. 

As a data subject you are not obliged to share your personal data with the Club. If you choose not to share your personal data with us we may not be able to register or administer your membership. 

We may update this Privacy Notice from time to time, and will inform you to any changes in how we handle your personal data.

If you have any questions about this Privacy Notice then please contact Jackie Tierney.

Data Protection Policy 

About this Policy

This Policy is to help clubs, County Football Associations and football leagues deal with data protection matters internally. This should be kept with other club / County Football Association / football league policies and a copy should be given (or made available) to all staff members, volunteers and others who come into contact with personal data during the course of their involvement with the club (ASHTON UNITED) / County Football Association (MANCHESTER FA) / football league

ASHTON UNITED FOOTBALL CLUB (“we”, “our”, “us”) handle personal data about current, former, and on occasion prospective players, employees, volunteers, committee members, coaches, managers, contractors, third parties, suppliers, and any other individuals that we communicate with. 

In your official capacity with the football club you may process personal data on our behalf and we will process personal data about you. We recognise the need to treat all personal data in an appropriate and lawful manner, in accordance with the EU General Data Protection Regulation 2016/679 (GDPR). 

Correct and lawful treatment of this data will maintain confidence in the football club, and protect the rights of players and any other individuals associated with the Club / Manchester FA / current Football League. This Policy sets out our data protection responsibilities and highlights the obligations of the Club / Manchester FA / Football League, which means the obligations of our employees, committee, volunteers, members, and any other contractor or legal or natural individual or organisation acting for or on behalf of the Club / Manchester FA / Football League..

You are obliged to comply with this policy when processing personal data on behalf of the Club / Manchester FA / Football League and this policy will help you to understand how to handle personal data.

The Club / Manchester FA / Football League & board of Director’s will be responsible for ensuring compliance with this Policy. Any questions about this Policy or data protection concerns should be referred to the committee.

We process employee, player, volunteer, member, referee, coach, manager, contractor, committee, supplier and third party personal data for administrative Club / Manchester FA / Football League management purposes. Our purpose for holding this personal data is to be able to contact relevant individuals on Club / Manchester FA / Football League business or administer the terms of your employment, and our legal basis for processing your personal data in this way is the contractual relationship we have with you. We will keep this data for 12 months after the end of your official relationship with the Club / Manchester FA / League unless required otherwise by law and / or regulatory requirements. If you do not provide your personal data for this purpose, you will not be able to carry out your role or the obligations of your contract with the Club / Manchester FA / Football League.

All the key definitions under GDPR can be found here.

What we need from you

To assist with our compliance with GDPR we will need you to comply with the terms of this policy. We have set out the key guidance in this section but please do read the full policy carefully.

Please help us to comply with the data protection principles (set out briefly in section 3 of this policy and in further detail below):

please ensure that you only process data in accordance with our transparent processing as set out in our Privacy notice;

please only process personal data for the purposes for which we have collected it (i.e. if you want to do something different with it then please speak to Jackie Tierney first);

please do not ask for further information about players and / or members and / or staff and / or volunteers without first checking with Jackie Tierney;

if you are asked to correct an individual’s personal data, please make sure that you can identify that individual and, where you have been able to identify them, make the relevant updates on our records and systems;

please comply with our retention periods listed in our Privacy Notice and make sure that if you still have information which falls outside of those dates, that you delete/destroy it securely;

please treat all personal data as confidential. If it is stored in electronic format then please consider whether the documents themselves should be password protected or whether your personal computer is password protected and whether you can limit the number of people who have access to the information. Please also consider the security levels of any cloud storage provider (and see below). If it is stored in hard copy format then please make sure it is locked away safely and is not kept in a car overnight or disposed of in a public place;

if you are looking at using a new electronic system for the storage of information, please talk to Jackie Tierney first so that we can decide whether such a system is appropriately secure and complies with GDPR;

if you are planning on sharing personal data with anybody new or with a party outside the FA structure then please speak to Jackie Tierney before doing so who will be able to check that the correct contractual provisions are in place and that we have a lawful basis to share the information;

if you receive a subject access request (or you think somebody is making a subject access request for access to the information we hold on them) then please tell Jackie Tierney as soon as possible because we have strict timelines in which to comply;

if you think there has been a data breach (for example you have lost personal data or a personal device which contains personal data or you have been informed that a coach has done so, or you have sent an email and open copied all contacts in) then please speak to Jackie Tierney who will be able to help you to respond.

If you have any questions at any time then please just ask Jackie Tierney.  We are here to help.

Data protection principles

Anyone processing personal data must comply with the enforceable principles of data protection. Personal data must be:

processed lawfully, fairly and in a transparent manner;

collected for only specified, explicit and legitimate purposes; 

adequate, relevant and limited to what is necessary for the purpose(s) for which it is processed;

accurate and, where necessary, kept up to date;

kept in a form which permits identification of individuals for no longer than is necessary for the purpose(s) for which it is processed; 

processed in a manner that ensures its security by appropriate technical and organisational measures to protect against unauthorised or unlawful processing and against accidental loss, destruction or damage;

We are responsible for and must be able to demonstrate compliance with the data protection principles listed above.

Fair and lawful processing

This Policy aims to ensure that our data processing is done fairly and without adversely affecting the rights of the individual.

Lawful processing means data must be processed on one of the legal bases set out in the GDPR. When special category personal data is being processed, additional conditions must be met. 

Processing for limited purposes

Ashton United Football Club collects and processes personal data. This is data we receive directly from an individual and data we may receive from other sources.

We will only process personal data for the purposes of Ashton United Football Club as instructed by the committee, Football League, the County FA or The FA, or as specifically permitted by the GDPR. We will let individuals know what those purposes are when we first collect the data or as soon as possible thereafter.

Consent

One of the lawful bases on which we may be processing data is the individual’s consent.

An individual consents to us processing their personal data if they clearly indicate specific and informed agreement, either by a statement or positive action. 

Individuals must be easily able to withdraw their consent at any time and withdrawal must be promptly honoured. Consents should be refreshed every season. 

Explicit consent is usually required for automated decision-making and for cross-border data transfers, and for processing special category personal data. Where children are involved then the consent must be in writing from parent/guardian

Where consent is our legal basis for processing, we will need to keep records of when and how this consent was captured.

Our Privacy Notice sets out the lawful bases on which we process data of our players and members.

Notifying individuals

Where we collect personal data directly from individuals, we will inform them about:

the purpose(s) for which we intend to process that personal data;

the legal basis on which we are processing that personal data;

where that legal basis is a legitimate interest, what that legitimate interest is;

where that legal basis is statutory or contractual, any possible consequences of failing to provide that personal data;

the types of third parties, if any, with which we will share that personal data, including any international data transfers;

their rights as data subjects, and how they can limit our use of their personal data;

the period for which data will be stored and how that period is determined;

any automated decision-making processing of that data and whether the data may be used for any further processing, and what that further processing is.

If we receive personal data about an individual from other sources, we will provide the above information as soon as possible and let them know the source we received their personal data from;

We will also inform those whose personal data we process that we, Ashton United / Manchester FA / Football League, are the data controller in regard to that data, and which individual(s) in Ashton United / Manchester FA / Football League are responsible for data protection.

Adequate, relevant and non-excessive processing

We will only collect personal data that is required for the specific purpose notified to the individual.

You may only process personal data if required to do so in your official capacity with Ashton United / Manchester FA / Football League. You cannot process personal data for any reason unrelated to your duties.

Ashton United / Manchester FA / Football League must ensure that when personal data is no longer needed for specified purposes, it is deleted or anonymised.

Accurate data

We will ensure that personal data we hold is accurate and kept up to date. We will check the accuracy of any personal data at the point of collection and at the start of each season. We will take all reasonable steps to destroy or amend inaccurate or out-of-date data. 

Timely processing

We will not keep personal data longer than is necessary for the purpose(s) for which they were collected. We will take all reasonable steps to destroy or delete data which is no longer required, as per our Privacy Notice.

Processing in line with data subjects’ rights

As data subjects, all individuals have the right to:

be informed of what personal data is being processed;

request access to any data held about them by a data controller;

object to processing of their data for direct-marketing purposes (including profiling);

ask to have inaccurate or incomplete data rectified;

be forgotten (deletion or removal of personal data);

restrict processing;

data portability; and

not be subject to a decision which is based on automated processing.

Ashton United is aware that not all individuals’ rights are absolute, and any requests regarding the above should be immediately reported to the committee, and if applicable escalated to the Manchester FA / FA for guidance. 

Data security

We will take appropriate security measures against unlawful or unauthorised processing of personal data, and against the accidental loss of, or damage to, personal data.

We have proportionate procedures and technology to maintain the security of all personal data. 

Personal data will only be transferred to another party to process on our behalf (a data processor) where we have a GDPR-compliant written contract in place with that data processor.

We will maintain data security by protecting the confidentiality, integrity and availability of the personal data.

Our security procedures include:

Entry controls. Any stranger seen in entry-controlled areas should be reported.

Secure desks, cabinets and cupboards. Desks and cupboards should be locked if they hold personal data.

Methods of disposal. Paper documents should be shredded. Digital storage devices should be physically destroyed.

Equipment. Screens and monitors must not show personal data to passers-by, and should be locked when unattended. Excel spreadsheets will be password protected.

Personal Devices. Anyone accessing or processing Ashton United / Manchester FA / Football League’s personal data on their own device, must have and operate a password only access or similar lock function, and should have appropriate anti-virus protection. These devices must have Ashton United / Manchester FA / Football League’s personal data removed prior to being replaced by a new device or prior to such individual ceasing to work with or support Ashton United / Manchester FA / Football League. Disclosure and sharing of personal information

We share personal data with Manchester FA & The FA, and with applicable leagues using Whole Game System.

We may share personal data with third parties or suppliers for the services they provide, and instruct them to process our personal data on our behalf as data processors. Where we share data with third parties, we will ensure we have a compliant written contract in place incorporating the minimum data processer terms as set out in the GDPR, which may be in the form of a supplier’s terms of service.

We may share personal data we hold if we are under a duty to disclose or share an individual’s personal data in order to comply with any legal obligation, or in order to enforce or apply any contract with the individual or other agreements; or to protect our rights, property, or safety of our employees, players, other individuals associated with the Ashton United / Manchester FA / Football League or others. 

Transferring personal data to a country outside the EEA

We may transfer any personal data we hold to a country outside the European Economic Area (EEA), provided that one of the appropriate safeguards applies.

Reporting a personal data breach

In the case of a breach of personal data, we may need to notify the applicable regulatory body and the individual. 

If you know or suspect that a personal data breach has occurred, inform a member of the committee immediately, who may need to escalate to the Manchester FA / FA as appropriate. You should preserve all evidence relating to a potential personal data breach. 

Dealing with subject access requests

Individuals may make a formal request for information we hold about them. Anyone who receives such a request should forward it to the board/committee immediately, and where necessary escalated to the Manchester FA / FA for guidance. Nobody should feel bullied or pressured into disclosing personal information.

When receiving telephone enquiries, we will only disclose personal data if we have checked the caller's identity to make sure they are entitled to it.

Accountability

Ashton United / Manchester FA / Football League must implement appropriate technical and organisational measures to look after personal data, and is responsible for, and must be able to demonstrate compliance with the data protection principles.

Ashton United / Manchester FA / Football League must have adequate resources and controls in place to ensure and to document GDPR compliance, such as:

providing fair processing notice to individuals at all points of data capture;

training committee and volunteers on the GDPR, and this Data Protection Policy; and

reviewing the privacy measures implemented by the Ashton United / Manchester FA / Football League.

Changes to this policy

We reserve the right to change this policy at any time. Where appropriate, we will notify you by email.

 

Introducción

Esta política establece cómo recopilamos, procesamos y mantenemos sus datos personales si visita nuestra tienda en línea o nos proporciona datos personales de otra manera. Somos Kaizen Ticketing Solutions LTD de 459b Green Lanes, Londres, N13 4BS. Somos el controlador de datos de sus datos personales.

Esta política afecta sus derechos legales y obligaciones, por lo que le pedimos que la lea detenidamente. Si tiene alguna pregunta, por favor contáctenos por correo electrónico o llámenos al 0208 858 0709.

Datos personales que recopilamos

Recopilamos, procesamos, almacenamos y usamos datos personales cuando reserva un boleto o compra un artículo de mercancía, incluyendo su nombre, dirección y correo electrónico junto con la información de pago. También podemos recopilar datos personales que nos proporcione sobre otras personas si las registra para asistir a un evento. Usted acepta que ha notificado a cualquier otra persona cuyos datos personales nos proporcione sobre este aviso de privacidad y, cuando sea necesario, ha obtenido su consentimiento para que podamos procesar legalmente sus datos personales de acuerdo con esta política.

Todos los datos personales que nos proporcione deben ser verdaderos, completos y precisos. Si nos proporciona datos inexactos o falsos, y sospechamos fraude de identidad, lo registraremos.

No necesita proporcionarnos ningún dato personal para ver nuestra tienda en línea. Sin embargo, aún podemos recopilar la información establecida en la sección Datos que recopilamos automáticamente de esta política, y comunicaciones de marketing de acuerdo con la sección Comunicaciones de Marketing de esta política.

Cuando se comunique con nosotros por correo electrónico o postal, podemos mantener un registro de la correspondencia y también podemos grabar cualquier llamada telefónica que tengamos con usted.

Datos que recopilamos automáticamente

Cuando visita nuestra tienda en línea, nosotros, o terceros en nuestro nombre, recopilamos y almacenamos automáticamente información sobre su dispositivo y sus actividades. Esta información podría incluir (a) el número de identificación único de su computadora u otro dispositivo; (b) información técnica sobre su dispositivo, como tipo de dispositivo, navegador web o sistema operativo; (c) sus preferencias y configuraciones, como zona horaria e idioma; y (d) datos estadísticos sobre sus acciones y patrones de navegación. Recopilamos esta información utilizando cookies de acuerdo con la sección de Cookies de esta política y usamos la información que recopilamos de manera anónima para mejorar nuestra tienda en línea y los servicios que ofrecemos, y para fines analíticos y de investigación.

Comunicaciones de Marketing

Si opta por recibir comunicaciones de marketing de nuestra parte, consiente el procesamiento de sus datos para enviarle dichas comunicaciones, que pueden incluir boletines, publicaciones de blog, encuestas e información sobre nuevos eventos. Mantenemos un registro de su consentimiento.

Puede optar por dejar de recibir comunicaciones de marketing contactándonos por correo electrónico, haciendo clic en cancelar suscripción en un correo electrónico de marketing o actualizando sus preferencias en su cuenta en línea. Si cancela la suscripción a las comunicaciones de marketing, puede tardar hasta 5 días hábiles en que sus nuevas preferencias surtan efecto. Por lo tanto, conservaremos sus datos personales en nuestros registros para fines de marketing hasta que nos notifique que ya no desea recibir correos electrónicos de marketing de nuestra parte.

Procesamiento legal de sus datos personales

Usaremos sus datos personales para cumplir con nuestra obligación contractual de proporcionarle los boletos para un evento que haya reservado o la mercancía que haya pedido, incluyendo contactarlo con cualquier información relacionada con el evento o la mercancía, y para atender cualquier pregunta, comentario o queja que tenga en relación con el evento o la mercancía.

También podemos usar sus datos personales para nuestros intereses legítimos, incluyendo atender cualquier servicio al cliente que requiera, hacer cumplir los términos de cualquier otro acuerdo entre nosotros, para fines regulatorios y legales (por ejemplo, prevención de lavado de dinero), para fines de auditoría y para contactarlo sobre cambios en esta política.

¿Con quién compartimos sus datos?

Podemos compartir sus datos personales con cualquier proveedor de servicios, subcontratista y agente que podamos designar para realizar funciones en nuestro nombre y de acuerdo con nuestras instrucciones, incluyendo proveedores de pago, proveedores de comunicación por correo electrónico, proveedores de servicios de TI, contadores, auditores y abogados.

Bajo ciertas circunstancias, podemos tener que divulgar sus datos personales bajo leyes y/o regulaciones aplicables, por ejemplo, como parte de procesos de prevención de lavado de dinero o para proteger los derechos, propiedad o seguridad de un tercero.

También podemos compartir sus datos personales en relación con, o durante negociaciones de, cualquier fusión, venta de activos, consolidación o reestructuración, financiamiento o adquisición de todo o parte de nuestro negocio por o en otra empresa.

¿Dónde almacenamos y procesamos sus datos personales?

Algunos o todos sus datos personales pueden ser almacenados o transferidos fuera de la Unión Europea (la UE) por cualquier motivo, incluyendo, por ejemplo, si nuestro servidor de correo electrónico está ubicado en un país fuera de la UE o si alguno de nuestros proveedores de servicios o sus servidores están ubicados fuera de la UE. Solo transferiremos sus datos personales a organizaciones que hayan proporcionado garantías adecuadas con respecto a sus datos personales.

Cookies

Una cookie es un pequeño archivo de texto que contiene un número de identificación único que se transfiere (a través de su navegador) desde un sitio web al disco duro de su computadora. La cookie identifica su navegador pero no permitirá que un sitio web conozca ningún dato personal sobre usted, como su nombre y/o dirección. Estos archivos son utilizados por los sitios web para identificar cuando los usuarios vuelven a visitar ese sitio web.

Nuestra tienda en línea utiliza cookies para que podamos reconocerlo cuando regrese y personalizar sus configuraciones y preferencias. La mayoría de los navegadores están configurados inicialmente para aceptar cookies. Puede cambiar la configuración de su navegador para que le notifique cuando haya recibido una cookie, o para rechazar aceptar cookies. Tenga en cuenta que nuestra tienda en línea puede no funcionar eficientemente si se niega a aceptar cookies.

También utilizamos Google Analytics para monitorear cómo se utiliza la tienda en línea. Google Analytics recopila información de manera anónima y genera informes que detallan información como el número de visitas a la tienda en línea, de dónde provienen generalmente los visitantes, cuánto tiempo permanecieron en el sitio y qué páginas visitaron. Google Analytics coloca varias cookies persistentes en el disco duro de su computadora. Estas no recopilan ningún dato personal. Si no está de acuerdo con esto, puede desactivar las cookies persistentes en su navegador. Esto evitará que Google Analytics registre sus visitas.

Seguridad

Procesaremos sus datos personales de manera que asegure la seguridad adecuada de los datos personales, incluyendo la protección contra el procesamiento no autorizado o ilegal y contra la pérdida, destrucción o daño accidental, utilizando medidas técnicas u organizativas apropiadas. Toda la información que nos proporcione se almacena en nuestros servidores seguros. Cualquier transacción de pago se cifra utilizando tecnología SSL.

Cuando le hemos dado, o usted ha elegido una contraseña, es responsable de mantener esta contraseña confidencial.

Sin embargo, usted reconoce que ningún sistema puede ser completamente seguro. Por lo tanto, aunque tomamos estas medidas para asegurar sus datos personales, no prometemos que sus datos personales siempre permanecerán completamente seguros.

Sus derechos

Tiene derecho a obtener de nosotros una copia de los datos personales que tenemos sobre usted, y a requerirnos que corrijamos errores en los datos personales si son inexactos o incompletos. También tiene derecho en cualquier momento a requerir que eliminemos sus datos personales. Para ejercer estos derechos, o cualquier otro derecho que pueda tener bajo las leyes aplicables, por favor contáctenos por correo electrónico.

Tenga en cuenta que nos reservamos el derecho de cobrar una tarifa administrativa si su solicitud es manifiestamente infundada o excesiva.
Si tiene alguna queja en relación con esta política o de otra manera en relación con nuestro procesamiento de sus datos personales, debe contactar a la autoridad supervisora del Reino Unido: el Comisionado de Información (www.ico.org.uk).

Nuestra tienda en línea puede contener enlaces a otros sitios de interés. Una vez que haya utilizado estos enlaces para salir de nuestro sitio, debe tener en cuenta que no tenemos control sobre ese otro sitio. Por lo tanto, no podemos ser responsables de la protección y privacidad de cualquier información que proporcione mientras visita dichos sitios y dichos sitios no están gobernados por esta política. Debe tener precaución y revisar la política de privacidad aplicable al sitio en cuestión.

Retención

Si se registra con nosotros, conservaremos sus datos personales hasta que cierre su cuenta.
Si recibe comunicaciones de marketing de nuestra parte, conservaremos sus datos personales hasta que opte por no recibir dichas comunicaciones.
Si ha realizado una reserva con nosotros o se ha puesto en contacto con nosotros con una pregunta o comentario, conservaremos sus datos personales durante 48 meses después de dicho contacto para responder a cualquier consulta adicional que pueda tener.

General

Si alguna disposición de esta política es considerada por un tribunal de jurisdicción competente como inválida o inaplicable, entonces dicha disposición se interpretará, lo más cerca posible, para reflejar las intenciones de las partes y todas las demás disposiciones permanecerán en pleno vigor y efecto.

Esta política se regirá e interpretará de acuerdo con la ley de Inglaterra y Gales, y usted acepta someterse a la jurisdicción exclusiva de los Tribunales Ingleses.
Podemos cambiar los términos de esta política de vez en cuando. Usted es responsable de revisar regularmente esta política para que esté al tanto de cualquier cambio en ella. Si continúa utilizando nuestra tienda en línea después del momento en que indiquemos que los cambios entrarán en vigor, habrá aceptado los cambios.